Restoring Saves / Corrupt Error (Remnant II)

Scenarios:

• My game crashed and now my profile is corrupted. Can I restore my progress?
• Something happened to my character and I can no longer progress. Can I rollback my save at all?

Related Games: Remnant II

Cause: If your game crashes for any reason, it's possible your save profile could become corrupted. Fortunately, in some situations there is a way to restore your progress.

Resolution:

If you see the "Corrupt" error message after starting the game and are asked whether you would like to delete your corrupted save slot, choose the No option and close the game.

If you are playing on PC through Steam or Epic, then you can do the following to potentially restore your profile, or rollback your progress for any reason:

1. Steam only: Temporarily disable Cloud Save for Remnant II. From the Library in Steam, right-click Remnant II and select Properties. Turn off the Steam Cloud option.
2. Open File Explorer in Windows (Start Menu > type: File Explorer)
3. Make sure you have file name extensions showing. If you do not, switch to the View tab in File Explorer and enable the checkbox for "File name extensions" in the Show/hide section.
4. Paste this into the address bar: %userprofile%\Saved Games\Remnant2
5. Open the folder matching the platform you are playing on (Steam or Epic)
6. This folder will contain another folder named after your platform ID on Steam or Epic. To be safe, make a backup copy of this numbered folder (right-click, select Copy, then right-click the empty area in this folder and select Paste). It should create a copy of it, such as "12345678 - Copy".
7. Rename the end of the copy's folder name from "Copy" to "Backup1". If you make a mistake during the restoration process, then you can copy the files from this folder.
8. Open the numbered folder (not the backup we created)
9. This folder will contain these files:
   1. Your account profile (profile.sav) and three backups (profile.bak1, profile.bak2, profile.bak3)
   2. Save files for each of your characters (save_0.sav, save_1.sav, etc.) and three backups for each (save_0.bak1, save_0.bak2, save_0.bak3). bak1 is the most recent. Additional characters are named in sequential order: 0, 1, 2, 3, etc.
   3. If you have played online, then you will also see a profile.onl file. This is a backup from prior to the last time you connected online.
10. Check the date/timestamps for each of your profile and character save files. You may want to use the set of backups prior to the the issue occurring where the timestamps match. Right-click the preferred profile and character backup files, select Copy for each, then right-click the empty area in this folder and select Paste for each.
11. Right-click "profile.sav" and delete it.
12. Right-click the related character save file, such as "save_0.sav", and delete it.
13. Right-click the copy of the profile file you made earlier, such as "profile - Copy.bak1" and rename it to: profile.sav
14. Right-click the copy of the character save file you made earlier, such as "save_0 - Copy.bak1" and rename it to: save_0.sav
15. Launch the game again. Hopefully you will have access to your profile and character again.
16. Steam only: If the process restored your profile successfully, you can re-enable Steam Cloud Save now.

Note in some situations, all of the backup files can become corrupted as well if you do not perform this process immediately. Unfortunately in these situations there may not be an alternative to starting over.

On PlayStation, it may be possible to restore lost progress if you have automatic cloud save syncing disabled and an older version of your save file exists on the cloud.

On Xbox, cloud save syncing is automatic while your console is online, so it may not be possible to restore your progress.