If you are getting crashes at launch, or during gameplay, and you have a Steam copy, please try the steps below:
Verify Cache Integrity
When Steam downloads the game, or patches it, sometimes there can be binary corruption. To resolve:
- Right click on the game in your Steam library
- Choose PROPERTIES.
- Then select the LOCAL FILES tab and choose VERIFY INTEGRITY OF GAME CACHE to see if this resolves the issue.
If you're running Windows 10, try installing the DirectX 9 runtime. That might resolve the issue for you.
In some cases this doesn't work. However, uninstalling and reinstalling the game in Steam often takes care of issues. Please contact us if you are still having trouble.