Please note that Technical Support cannot assist you with opening ports on your network, so please refer to the manufacturer's support site or look up your device on PortForward.com.
The ports used for downloading and running Cryptic Studios games are:
- IP range: 208.95.184.0/22
- Ports: TCP: 80, 443, 7000-7500
If connection issues persist, you can try flushing your DNS:
- Press the Windows Key + R
- In the Run window that opens type cmd and press Enter
- Type ipconfig /flushdns into the command prompt window and press Enter
If you're able to load the game launcher but still cannot connect to the game, please try the following:
- Disable on-demand patching in the game launcher options
- Select the Force Verify option from the game launcher options