Are you a PC user experiencing connection issues caused by an ISP no longer being able to connect properly to our game servers? If so, then we may have a solution for you. We offer the ability to select a patching or gameplay proxy server which may resolve the issue. Please follow the steps below in order to do this on the PC:
- Open the launcher for the game.
- Click the Options link at the top of the window.
- Under the Patching and Game sections, there are dropdowns to select proxy servers. By default, none are selected, but if you are experiencing connection issues, you can experiment with either the US or EU proxies for each.
- Press the Save button at the bottom of the window.
- A confirmation window will appear, press Yes to continue.
- Close the launcher and then re-open it.
- Proceed into the game and hopefully you should be able to play again as normal.
Please note that console players will not be able to use this method.