If you are experiencing game crashes after changing your in-game graphics settings and cannot change them back, or have recently patched the game and are noticing graphical issues when playing which cannot be fixed by changing the in-game settings, please try the following:
- Locate the GamePrefs.pref file in the game installation folder. For Neverwinter, check the \Neverwinter_en\localdata folder.
- Delete the GamePrefs.pref file.
- Restart the game.