How to reset graphics settings if you are unable to enter the game

If you are experiencing game crashes after changing your in-game graphics settings and cannot change them back, or have recently patched the game and are noticing graphical issues when playing which cannot be fixed by changing the in-game settings, please try the following:

1. Locate the GamePrefs.pref file in the game installation folder. For Neverwinter, check the \Neverwinter_en\localdata folder.
2. Delete the GamePrefs.pref file.
3. Restart the game.