- Log into your account at www.arcgames.com or within the Arc Games client
- Click on your account name in the top right hand corner and select "My Account"
- Click on "Manage Subscriptions"
- Log into the secure billing site with your Account Name and Password
- NOTE: You will need to enter the Account Guard one-time Verification code to proceed if you haven't already saved your browser
- For information on Account Guard please see this FAQ
- Click on "Main Menu"
- Click on "Manage Payment Methods"
- Find the payment method you wish to remove and click the 'Delete' button
If you would like to know how to add a payment method to your Star Trek Online or Champions Online account please click here.