When you sign up for a subscription or make a purchase through our site, we need to make certain that you are using a valid payment method which is authorized for transactions within our billing system.
To accomplish this, there is a $1.00 credit card authorization for all new purchases in addition to the total amount of your purchase, including any applicable local or state taxes or VAT. This $1.00 will not be charged but must be available at the time of purchase.
For instance if you just enrolled in a subscription, you may see a $1 authorization charge on your account. We do not take that dollar, but we need to confirm that your payment method is valid so that your play is not interrupted when the next billing period rolls around.
This charge will also be visible if you change your payment method. If an authorization fails, you may see multiple $1 authorization attempts. If it does fail, you may want to remove your payment method and start over (an error in the billing address is the most common cause for a failure).
Please note that Gift Cards, such as a Visa Gift Card or an American Express Gift Card cannot be used to sign up for a subscription.