How do I claim my Legacy/Starter Pack items?
Where can I learn more about Legacy and Starter Pack?
Can I purchase both the Legacy Pack and Starter Pack?
Yes and no. If you purchase a Starter Pack and decide later to purchase a Legacy Pack, you can do so. If you purchase a Legacy Pack, our system will prevent you from purchasing a Starter Pack as the contents of the Starter Pack are also available in the Legacy Pack.
If I discharge one of the ships that I bought with the Legacy/Starter Pack, can I get it back?
Yes! Any ship you've unlocked via the purchase of a Legacy or Starter Pack is reclaimable through the in-game Z-Store or via a Starship Requisitions NPC.
How do ship tiers and player rank compare to my Romulan character's level?
The tiers, ranks, and levels match up like this:
- Tier 1 = Romulan Citizen (Levels 0-4)
- Tier 1 = Romulan Lieutenant (Levels 5-9)
- Tier 2 = Romulan Centurion (Levels 10-19)
- Tier 3 = Romulan Subcommander (Levels 20-29)
- Tier 4 = Romulan Commander (Levels 30-39)
- Tier 5 = Romulan Subadmiral I (Levels 40-44)
- Tier 5 = Romulan Subadmiral II (Levels 45-49)
- Tier 5 = Romulan Vice Admiral (Level 50)
Can I ready a Romulan Faction ship on my FED/KDF character?
No. Romulan Warbirds may only be flown by characters in the Romulan Republic faction.
How do I claim my Legacy Pack Master Keys? Can I claim it on all of my characters?
Master Keys obtained via a Legacy Pack purchase may be claimed through the in-game Z-Store. Please note that these may only be claimed once per account, on a character of your choosing.
Can I use the title(s) in the pack on my FED/KDF character?
No. These titles are exclusive to characters in the Romulan Republic faction.
How do I put on my new Reman "Nemesis" Uniform?
Reman characters can visit a tailor to change into this uniform after it is claimed via the in-game C-Store.
Can I use the Reman "Nemesis" uniform on my FED/KDF characters? How about my Bridge Officers?
Only Reman characters and Reman Bridge Officers may use this uniform. *This does not include the special Cloaked Intentions feature series Reman BOFF reward as its appearance is uncustomizable.
What items in these packs are exclusive and cannot be obtained via the Z-Store?
The "Survivor of Romulus" title is exclusive to purchasers of the Legacy of Romulus Starter Pack or Legacy Pack and the "Survivor of Remus" and "Rihannsu" titles are exclusive to purchasers of the Legacy Pack. The Special Reman Duty Officer Mini-Pack is also exclusive in the sense that it will not be available in the C-Store for purchase, and contains four (4) unique Reman Duty Officers who will join your crew. These Duty Officers are bound, cannot be donated to reputation or fleet holding projects, and provide no rewards upon dismissal. If all four are dismissed, you will be able to re-claim the mini-pack.
There seems to be a discrepancy in the price in US Dollars and Euro - why?
In your conversion, please ensure you are taking VAT into consideration.
Can I use ship costumes from Refit ships on the Retrofit versions?
When purchasing a Refit version of a ship, a player unlocks the costume for that ship type, and they can use that costume on the Retrofit version of the ship if they also have obtained that ship. For example, when you purchase the Legacy Pack, you gain access to the D'ridthau Warbird Battle Cruiser (a Refit ship) and the D'deridex Warbird Retrofit - you will be able to use the D'ridthau's costume on the D'deridex.
Can I purchase a Legacy or Starter Pack and gift it to a friend?
No, not at this time.