Issue: How can I get out of the old Freedom Harbor since there are no quests or NPCs to progress further? I can only select Realm 4 when I login to the game.
Resolution: For older characters that have not logged in for a long time, they may have been left in a location that is no longer valid due to changes to the in-game geography. You’ll need to send in a ticket to the Customer Support team in order to move your character to a safe location.
After you are back in the updated areas, you can start new quests and receive new track points, so that your Town Portal skill won’t get you stuck in the old locations. You will also be able to select all of the realms when you login instead of only Realm 4.