Arc
General Issues - Arc
- How do I change my Arc display name?
- How do I close my Arc account?
- How do I keep my account secure?
- How do I report a gameplay bug?
- How do I report a Terms of Service violation?
- How do I update my account information?
General Issues - Cryptic
- Account Guard FAQ
- Difficulty or issues with a mission/quest
- How do I claim my reward from linking my console account to Arc?
- How do I link my Cryptic and Arc accounts?
- How to modify console privacy settings
- Linking an Xbox or PSN Account to an Arc Account
Billing Issues - Arc
- Activating a Steam key purchased through Arc
- Already charged when payment says 'Payment Review'
- Billed in the wrong currency
- Can Arc Prepaid Cards be used on console games?
- Chargebacks and Account Bans
- Damaged prepaid card
Billing Issues - Cryptic
- Adding a payment method to my subscription
- Additional $1 (or €1 or £1) charge with subscription
- How do I cancel my subscription?
- How to purchase Zen on the Xbox One or PlayStation 4
- Purchases in the Xbox Marketplace and PlayStation Store
- Removing a payment method from subscriptions
Technical Issues - Arc
- Arc and Game Uninstall Process
- Can I run this game on a laptop?
- Connecting to our games from distant locations
- Gathering System Information
- General Network Troubleshooting
- General Troubleshooting for Arc